Hi Hasan,
this is the result when I ran this command: adspall.sh apps/apps
[Oracle@linux scripts]$ ./adstpall.sh apps/apps

You are running adstpall.sh version 120.10


adstpall.sh: Database connection could not be established. Either the database is down or the APPS credentials supplied are wrong.

USAGE: adstpall.sh <appsusername/appspassword>


adstpall.sh: exiting with status 1

this this the result When I ran .addlnctl.sh stop PROD
[Oracle@linux PROD_linux]$ ./addlnctl.sh stop PROD

You are running addlnctl.sh version 120.1.12010000.2

Logfile: /home/Oracle/PROD/db/tech_st/11.1.0/appsutil/log/PROD_linux/addlnctl.txt

Shutting down listener process PROD ...


addlnctl.sh: exiting with status 1


this is the result when I ran the command: adstrtal.sh apps/apps (I attached the file)

thanks a lot for your kind help!