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TOPIC: Re:Skipped & Spoiled Checks videos
#3483
Charlie (User)
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Skipped & Spoiled Checks videos 11 Years, 9 Months ago  
Hello Hasan,

I seem to have encounter a problem/error when try to APPLY my skipped/spoiled checks in the Confirmation STEP.
.
I was reviewing your videos on the subject and noticed that you did not click on the [Apply] button during Confirmation for either Skipped / Spoiled Checks.

Can you quickly verify that your R12 AP enviroment is also getting an error.

Error states that I need to contact the System Administrator to resolve this error..

It is basically a 1 lines message.

I'll try to enclose a screen shot...
However, I think there might be a BUG
.
Can you try entering a skipped/spoiled check during Confirmation and APPLY it... to see what happens.

Thank-you
Charlie :)
File Attachment:
File Name: Confirmation_ERROR.doc
File Size: 675840
 
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Last Edit: 2012/08/04 23:51 By Charlie. Reason: Attaching a screen shots
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#3484
Charlie (User)
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Posts: 284
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Re:Skipped & Spoiled Checks videos 11 Years, 9 Months ago  
Update...

I clear the Cache
I was able enter a skipped check and then [Apply] the Confirmation
It worked.
HOWEVER,
On another PayRun(PPR) I entered a spoiled check and then [Apply] the Cnfirmation... This time it DID NOT work.

Skipping a Payment Document during Confirmation works
Spoiling a Payment Document during Confrimation DOES NOT work

Any ideas... please check the attached doc for the error message

Thank-you
 
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#3489
handsonerp (Admin)
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Re:Skipped & Spoiled Checks videos 11 Years, 9 Months ago  
Looks like you are experiencing following bug:

Bug 10217993 - CANNOT RECORD PRINT STATUS IF ALL PAYMENTS IN PAYMENT INSTRUCTION ARE SPOILED

There is a patch available for this problem:
Patch.10217993
 
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