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TOPIC: How to reconcile a voided payment?
#3842
arun (User)
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How to reconcile a voided payment? 11 Years, 5 Months ago  
Hasan,
In Cash management you showed how to void a reconiled payment. I want to know though how to remove the voided payments from the Available reconciliation report? This is a very important issue I am uanble to resolve?

Thanks,

Arun
 
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#3848
handsonerp (Admin)
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Re:How to reconcile a voided payment? 11 Years, 5 Months ago  
This report only lists void payments if the Show Void Payments option on the Systems Parameters window is checked.
 
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#3849
arun (User)
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Re:How to reconcile a voided payment? 11 Years, 5 Months ago  
Thank you very much. But if the voids show up in the Bank Statement how do you deal with it?

Arun
 
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#3855
handsonerp (Admin)
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Re:How to reconcile a voided payment? 11 Years, 5 Months ago  
If void payments show up in your bank statements then keep the system parameter option "Show Void Payment as Available for Reconciliation" enabled. Reconcile void line with the void payment.
 
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#3856
handsonerp (Admin)
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Re:How to reconcile a voided payment? 11 Years, 5 Months ago  
Yes you indeed attached all relevant screen shots. Sorry I missed that.

One of the following point could be an issue:

1) The current responsibility is not linked to an HRMS application.
2) The purchasing product is not marked as installed
3) The inventory product is not marked as installed

Could you please verify the above.
Check HR: Business Group profile option for the responsibility. Also go to System Administrator and then to License Manager and verify if Purchasing and Inventory modules are marked as installed.

Did that solve the problem?
 
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